Certified By Dental Intel

Average Production: $2.75 million vs $1.1 million

Average Patient Value: $994 Energize vs $644

Average Patient Growth Percent: 264% Energize vs 41%

Average Restorative Presented Per Exam: $2,910 Energize vs $832

Logo

Call Center

Enhance Patient Communication with Energize Call Center – Prompt, Professional, and Always Ready. Our team manages patient inquiries in real-time, ensuring seamless appointment scheduling and exceptional service.

Streamlined Patient Communication with Our Call Center

Our Call Center offers real-time responses to patient inquiries and efficient appointment scheduling. With fast response times and daily coverage, we keep your practice connected and running smoothly.

01

Fast Response Times

With an average response time of just 5 minutes, our team ensures that patient inquiries are addressed promptly, improving customer satisfaction and reducing wait times.

02

High Volume Message Handling

Our Call Center can handle up to 9,000 messages in a single day, with an average of 4,000 daily messages. We make sure no inquiry goes unanswered, giving your practice the support it needs to thrive.

03

Daily Coverage

Operating from 9 AM to 9 PM EST, our team is available to respond to patient inquiries throughout the day, ensuring continuous support and communication.

04

Multi-Platform Support

We expertly manage text messages and social media inquiries from platforms like Facebook and Instagram, ensuring every message receives a timely, professional response.

05

Patient Scheduling and Follow-Up

Our team doesn’t just respond to messages – we also schedule patient appointments and provide follow-ups to ensure that every interaction leads to positive outcomes for your practice.

Enhance Patient Communication!

Respond faster and manage appointments with ease. Let our Call Center services take your patient interactions to the next level. Reach out today to learn more!

Frequently Asked Questions

01

Initial Setup and Integration

We start by integrating our Call Center services with your practice’s messaging platforms. This allows us to handle inquiries from texts and social media, ensuring a seamless response system.

02

Real-Time Message Handling

Once integrated, our team responds to patient inquiries in real-time, managing up to 9,000 messages daily with a commitment to maintaining an average response time of 5 minutes. This ensures that your patients always receive timely communication.

03

Appointment Scheduling and Patient Support

Beyond message handling, we assist with patient appointment scheduling and follow-up communications, ensuring that all inquiries are turned into actionable outcomes for your practice.

04

Ongoing Monitoring and Reporting

We continually monitor the volume and quality of patient interactions, providing regular reports to keep you informed about response times and overall message management performance.